Contract and Permanent Target Services
Omnichannel Commerce & Customer Experience (CX)
B2B & B2C eCommerce support. Co-creation workshops, AI strategy, requirements definition, architecture, content, implementation & integrations support (project management, architects, developers, business analysts), post production support. Internal field sales & service applications.
SAP S/4HANA and BRIM (order to cash)
SAP ECC to S/4HANA upgrade assessments, S/4HANA implementations (WRICEF definition and estimation), post-production services support. SAP specialized skills for BRIM (subscription billing) including convergent mediation, convergent invoicing, convergent charging, CRM/SOM and FICA. Services to enhance customer value by rendering back office capabilities on-line directly to the customer. AI assisted ERP.
Tolling Back-office Processing & Operations
Enterprise software services for road side transaction processing, customer billing, customer service interface (web & mobile) supporting electronic tolling collection (ETC), image/video tolling, interoperability with other agencies, as well as violations and collections processing. Software solutioning, data migration, AI strategy, architecture, implementation and operations (staffing, budgeting, P&L, hosting) support. Requirements definition, RFP support, vendor selection and full life cycle implementation support.
Cloud and Hosting Support
Many companies are moving to cloud infrastructure. The process can be confusing, starting with traditional on-premise then moving to infrastructure as a service (IAAS), platform as a service (PAAS) and full software as a service (SaaS) delivery. This is often further complicated by hybrid cloud integrating cloud and non-cloud (on-site) applications as well as vendor direction on how the software is sold (license vs subscription) and supported. We can help with the process.